macan177 Platform Privacy Notice

This page describes what we collect when you use macan177 and how we keep that data protected. We handle your personal information — email, phone, payment details, game history — with the same care we apply to every part of our platform. Our commitment is transparent: we tell you what we collect, why we need it, and who may see it.

We at macan177 operate an online entertainment service available where local law permits. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place bets on football matches in Liga 1 or Piala AFF, you share data with us. We use that data to verify your identity, process your transactions, prevent fraud, and improve our live-dealer tables and sportsbook experience.

Our servers may sit outside your jurisdiction. Your data may be transferred, stored, or processed in countries other than Indonesia. By using macan177, you consent to this practice. If you do not agree, our services are not available to you.

What we collect on macan177

We collect data in several categories. Account data includes your email address, phone number, full name, date of birth, and home address. We require this to verify your identity and comply with anti-money-laundering rules. Payment data includes your bank account number, e-wallet user ID, and transaction history. We do not store card numbers in full; payment processors (external companies) handle those details. Game data includes your bets, stakes, winnings, and losses — recorded to calculate payouts and generate your betting history.

We also collect device and usage dataWhen you open the macan177 app on Android or iOS, we log your device type, operating system version, app version, and IP address. We track which tables you visit (blackjack, roulette, baccarat, Dragon Tiger), which sports markets you browse (football, badminton, MotoGP), and which slots you play (Aviator, Sweet Bonanza, Fortune Tiger). We use this to understand how macan177 performs on different networks and to spot technical issues.

Communication dataif you contact our support team, we keep your messages, ticket number, and resolution notes. This helps us respond faster to your next issue and train our team. We do not sell or share your message history with third parties.

How we use your data on macan177

We use your account data to verify who you are. This is a legal requirement in most jurisdictions where macan177 operates. When you register, we ask for an ID photo and phone verification code. Once verified, your account unlocks, and you can deposit and play.

We use payment data to process your deposits and withdrawals. If you deposit via DANA or e-wallet in Jakarta or Surabaya, our payment processor confirms the transfer, and we credit your macan177 balance. When you withdraw, we return funds to the same method. We keep this record to prevent double-withdrawal and to comply with tax and anti-fraud rules.

We use support messages to help you faster. If you email about a slow withdrawal, we check your transaction log, contact our payment team if needed, and follow up. Your chat history on macan177 is kept for 12 months so we can spot repeat issues and improve.

Third-party processors and data sharing on macan177

Live-dealer studios in our streaming locations may see your username and bet size in real time while you play at a roulette or blackjack table. This is necessary for the dealer to announce your bets and process your winnings. We contractually forbid studios from sharing your name or history with third parties.

We share data with anti-fraud and compliance partners when required by law. If your account shows patterns that match known money-laundering schemes, we may report it to relevant authorities. This protects macan177 and other users from illegal activity.

Our hosting provider stores our servers and databases. This company is contractually bound not to access your data except for backup and maintenance. If you live in Indonesia but our servers are in Singapore or Malaysia, your data crosses borders. We consider this necessary to keep macan177 fast and resilient.

Your rights on macan177

You have the right to access, correct, or delete your data on macan177. To request your full data record (account info, betting history, payment log, support tickets), email our support team with your account email. We will compile and send it within 10 business days. To update your name, phone, or address, log in to macan177, go to Account Settings, and edit directly; the change applies immediately.

To delete your account and associated data, send a written request to our legal contact. We will close your account within 5 business days and remove your personal data from active systems. Game records and payment history may be kept for 7 years for tax and legal compliance, but will be anonymized (your name and contact details removed).

You can withdraw consent for non-essential communications. If you no longer wish to receive promotional emails about new Piala Indonesia markets or slot updates, click the unsubscribe link in any email or adjust your notification settings in the macan177 app. You will still receive emails about account security, payment confirmations, and support responses.

Your privacy on macan177 is not a secondary concern — it is embedded in how we design our systems, choose our partners, and respond to requests.

Cookies and tracking on macan177

We use cookies to keep you logged in, remember your preferences, and measure how users interact with macan177. A session cookie remains active while you play and disappears when you close the app or browser. A persistent cookie can last days or weeks, letting us recognize you on your next visit.

Our analytics service (a third-party tool) uses cookies to count page views, track which football markets users browse most, and measure app crash rates. This data is anonymized — we see "50 users opened the Liga 1 section today" but not "User X opened Liga 1". You can opt out by disabling cookies in your device settings, but some macan177 features (like staying logged in) may not work.

We do not use cookies to track you outside macan177. When you close the app or browser, we do not monitor which other websites you visit.

Contact us about your privacy on macan177

If you have questions about how we handle your data, how to access or delete it, or if you believe we have misused your information, reach out to our privacy team. Send a detailed message to our support contact with your account email and the date your concern arose. We will respond within 10 business days. During major holidays like Idul Fitri or Idul Adha, responses may take 2–3 extra days.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This privacy notice reflects our current practices and may change as macan177 evolves. We will notify you of material changes via email or in-app alert.